Richard Walker / ProPump & Controls
" We researched over 250 products and over several months narrowed our possibilities to 5. Of those 5 we kept coming back asking for more specific demonstrations, asking question and reviewing the answers. After more time to compare these 5 products and a great deal deliberation we settled on FS360 from Biznussoft. Our experience has taught us that we definitely picked the right product with the right company!
The development of our business needs was thoroughly documented. Ours was a very complex implementation. All throughout the development, integration, and implementation the Biznussoft team we worked with seemed to have more than enough resources to meet our demands, more than enough experience to adapt the basic product to meet our needs. I CANNOT imagine having gone thru our requirements with any other partner.
Our business is growing, and without the support of Biznussoft I CAN imagine how difficult managing our business would be. We look forward to a long, healthy, and profitable relationship with Biznussoft as our partner."
Natalie Eiger / Suntime Energy
" BiznusSoft partnered with us to quickly roll out a complete Field Service Management solution which optimized our operations.We are extremely pleased with the implementation approach and FS360 solution. We highly recommend them."
Andrew Wilson / Angel Water Inc
" We are a rapidly growing Water conditioning company and wanted to streamline our Field Service and CRM Operations. After a fall out from ServiceMax, We selected BiznusSoft FieldService360 and successfully rolled out the solution. We had a great experience with the team as they went above and beyond to make us successful. We strongly recommend the team and the product and are also recommending them to our vendors. "
Richard Amador Jr / Dependable Hood & Duct Cleaning Co.
" We took a long time to review multiple vendors to build a solution for managing our operations and selected BiznusSoft FieldService360. They came to us highly recommended, and we are making it a point to highly recommend BiznusSoft FieldService360. We would encourage any company looking to find a solution to manage your customer relationships and business processes to take a good look at BiznusSoft FieldService360. "
Erika Velez / PVPROS
" Our organization has purchased multiple software packages from BiznusSoft (including HRMS & FS360) and we are absolutely thrilled with their platform and customer support!
The software is fantastic: it’s user friendly, has helped us get well organized, analyze large volumes of data, customized reporting, etc…
We will definitely be recommending them to our business partners and using them for our future/additional software needs! "
Green Oasis Plantscapes
" BiznusSoft has been a great partner for us. They worked diligently to ensure all our requirements are met even though they were challenging. I highly recommend the BiznusSoft team and FIeldService360 solution "
Ron Stevens / nLight, Inc.
" The BiznusSoft team implemented FS360 for our worldwide Customer Support operations including China. The development team was very helpful and flexible in accommodating our schedule and needs and were fully committed to make the project successful. I am completely satisfied with their delivery and support from start to finish. I strongly recommend the BiznusSoft team and FS360 solution for any field service operations. "
Yan Sionov / Aqualife
" FieldService360 streamlined our operations and are helping us scale our business. It has become a one stop shop for our telemarketing and field operations.FS360 was up and running for our new logistics division within an incredibly short amount of time, and it helped us close a significant amount of business when we needed it most—in April, our busiest month of the year. "
Paul Jette / Solarrus
" BiznusSoft guys are great to work with and very responsive. They work very quickly and take the time to understand your needs. Without any IT resource from our end, they helped us roll out FS360 & HRMSSoft to 60+ technicians in multiple states. We highly recommend them. "
Kevin Taylor / Fluid-Aire Dynamics
" We recently rolled out FS360 and decommissioned our legacy CRM and SCM systems. To say the least, we had a great experience in rolling out FS360 in Phase I and are looking at working with the BiznusSoft team closely in rolling out their HR and Finance Management solutions.
Their team worked diligently with our team to understand our business processes and define the future business processes to increase productivity and transparency for our management team.
We evaluated multiple Field Service providers during our sales cycle but went with BiznusSoft for its edge as a single solution provider for all core business solutions. We are glad we made the right decision and are looking forward for working with their team on other phases. We strongly recommend BiznusSoft and their solutions. "
Greg Bell / The Door Company
" BiznusSoft/FieldService360 team was great to work with. They worked diligently to understand our business model and were committed to roll out the project successfully. Using FieldService360, we have gained efficiency in sales and operations and I highly recommend the solution for any service organization. "
Christina Lanham / Industrial Training International
" In working with the Fieldservice 360 Implementation Team, ITI always felt they were in good hands. The project ran on time and any issues discovered during the process were quickly corrected. We found the team to always be communicative and willing to assist. The team ensured that ITI's staff were able to conduct business as usual during the implementation and thanks to this new system, our staff are better able to manage projects, training programs and staff scheduling. Many tasks (such as expense, time and student reporting) that were done offline can now be captured in Salesforce allowing for greater visibility of the efforts put into our projects. Internal staff are all now using the system with no issues and we plan to roll out to our remote staff in just a few weeks. ITI is happy to recommend FieldService 360 to others as a great project management tool. "
Clint Hoffman / Metercor
" We had implemented Salesforce.com 2 years back but were not able to realize the full potential of the platform. The BiznusSoft team was excellent to work with and made the FS360 implementation process far better than expected. They understood our processes in detail and built a solution which improved our current business practices and drastically improved our team's productivity. I strongly recommend FS360 for any customers looking for a Field service solution. "
David Bartoe / 2d3sensing
" After implementing the Sales Cloud, we wanted to expand use of Salesforce for our support and services group. FS360 provided the functionality and flexibility to get us to the next level of service with our customers. Their consulting team worked diligently with our team's schedule, took the time to learn our processes and delivered the solution as expected. Overall, they did an excellent job. "
W. Russell Lent / CashTrans
" Biznussoft performed above our expectations when creating a viable solution to our cloud-based Service department operations within Salesforce. They customized the Field Service 360 operation to our specifications and have been very attentive to our complicated issues. Providing us with constant attention with visual meeting access on a daily basis has been valuable to bringing in our project on time and working properly. In short, Biznussoft has become a highly valued member of our team. Thanks guys! "
Jon Houskamp / tmi
" BiznusSoft committed to move our operations in the SaaS cloud and successfully delivered on both FieldService360 and Finance360. They delivered what the promised and are always available to support us when we need them. I would highly recommend the team and the solutions they offer. "
Duffield Aquatics / Duffield Aquatics
" FieldService360 has worked hard to optimize our field service processes. We are still a work in progress and through it all, they are always quick to respond and are very helpful. We are excited to see how much we can capitalize with our new service managing processes in place. "